I have a part time job and I am one
of the youngest people working there. I learned the job quite well, catch on
quickly to new policies/procedures and new software and equipment. I'm often
asked to help others (ALL OF THE TIME) and it's beginning to grate my nerves.
Most of my colleagues have been in
their position for more than 5 to 10 years, a few have been at it for over 20
years, one even 40 years. These are the same people who showed me the ropes. I
have no problem sharing my knowledge and helping. The problem I have is that I
am constantly being asked the same thing, all the time, every day. What
happened to writing things down and referring back to it when you need to?
As I said, it’s a part time job and
my expectation is to help the customers and not play school teacher to my
coworkers.
I'm often interrupted while I am
assisting a customer and have to tell my coworker to wait until I'm finished
with him or her. For the record, there are several other people that can be of
help to these people, but the egos in my office are out of this world. I’m
considered the nice one and if it is quicker for me to do it than to explain
it, I’ll tell my coworker to give it to me.
In case you are wondering, yes I
have told them not to interrupt me and to write things down to refer to when
need be, or ask someone else.
So how will I handle it today? Who
knows only time will tell.
Look at it this way :). Older people often find this new technology confusing and way over their head. It's seems hard to understand that something we find quite simple can be so complicated for others. And yet here is the key to your success. You have the knowledge and people depend on you. Every job comes with its grating moments, but you are still getting paid for it. No matter what you do explaining for 100 times the same procedure, you still get paid for it :).
ReplyDeleteIf you become indispensable then you might get a full time position offered or some other advancement. So don't get too frustrated, if you really don't like it there, at least you have gained valuable experience for you next job.
Nikita
ReplyDeleteHas given you a good advice . its seem as if you are really depending upon .Yes i do agree the frustration will come but please take patients.It will all pays of in the end. At least you have a job to go. Some individuals don't have any.
Thanks to both of you for your comments. I agree with everything that you both have said. I was really having a bad week and used my blog to blow a little steam.
ReplyDelete